OddFits (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you interact with our website and services. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

 

 

1.1 Personal Information

When you make a purchase or interact with our website, we collect the following types of personal information:

– Name: To personalize your shopping experience and fulfill your orders.

– Email Address: For communication regarding your orders, newsletters, and promotional offers.

– Payment Information: Processed securely through Stripe, which includes credit/debit card details and billing information.

– Mobile Number: For order confirmations, shipping updates, and customer support.

 

1.2 Automatically Collected Information

We may also automatically collect certain information about your device and browsing behavior, such as:

– IP Address: To identify and prevent fraudulent activity.

– Browser Type and Version: For compatibility purposes.

– Operating System: To enhance user experience.

– Referring Website: To understand how you found our website.

– Pages Visited: To analyze and improve our website’s performance.

– Time Spent on Site: For optimizing user experience.

 

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing activities. This helps us provide a personalized experience and improve our website. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.

 

### 2. How We Collect Information

 

2.1 Direct Collection

We collect personal information directly from you when you:

– Make a purchase on our website

– Subscribe to our newsletter

– Participate in surveys or promotions

– Contact our customer service team

 

2.2 Indirect Collection

We may collect information indirectly through:

– Third-Party Services: Such as Google Analytics, which helps us understand user behavior on our site.

– Social Media Platforms: If you choose to interact with us via social media, we may collect publicly available information from those platforms.

 

### 3. How We Use Your Information

 

3.1 Order Processing

We use your personal information to process and fulfill your orders, including shipping, delivery, and payment processing.

 

3.2 Communication

We may use your email address and mobile number to:

– Send order confirmations and updates

– Respond to your inquiries and requests

– Send promotional offers and newsletters (only if you’ve opted in)

 

3.3 Marketing and Personalization

We may use your information to:

– Provide personalized recommendations and offers based on your past purchases and browsing behavior

– Improve our marketing strategies and website functionality

– Conduct surveys and gather feedback to enhance our services

 

3.4 Legal Compliance

We may disclose your information if required by law or in response to legal processes, such as subpoenas or court orders.

 

### 4. Sharing Your Information

 

4.1 Third-Party Service Providers

We share your information with trusted third parties who assist us in operating our business, including:

– Razorpay: For secure payment processing.

– Shiprocket: For shipping and delivery services.

– Marketing Partners: For sending promotional emails and managing customer relationships.

 

4.2 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you of any such change in ownership.

 

4.3 Legal Requirements

We may disclose your personal information to comply with legal obligations, protect our rights, or prevent fraud.

 

### 5. Data Security

 

5.1 Security Measures

We implement a variety of security measures to protect your personal information, including:

– Encryption: We use SSL encryption to protect sensitive data during transmission.

– Secure Payment Gateways: Payment information is handled securely through Stripe.

– Access Controls: Access to personal information is restricted to authorized personnel only.

 

5.2 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

### 6. Cookies and Tracking Technologies

 

6.1 Types of Cookies

We use the following types of cookies on our website:

– Essential Cookies: Necessary for the operation of our website.

– Performance Cookies: Collect information about how visitors use our website.

– Functionality Cookies: Remember choices you make and provide enhanced features.

– Targeting Cookies: Used to deliver relevant ads to you.

 

6.2 Managing Cookies

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

 

6.3 Google Analytics

We use Google Analytics to track and analyze user behavior on our website. This information helps us improve our services and tailor our marketing efforts. 

 

### 7. Your Rights and Choices

 

7.1 Access and Update Information

You have the right to access and update your personal information. You can do this by logging into your account or contacting our customer service team.

 

7.2 Marketing Communications

If you no longer wish to receive marketing emails from us, you can opt-out by clicking the “unsubscribe” link in any email you receive. Alternatively, you can contact us to be removed from our mailing list.

 

7.3 Do Not Track Signals

Our website does not respond to “Do Not Track” signals. However, you can manage your tracking preferences through your browser settings.

 

### 8. Children’s Privacy

 

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information.

 

### 9. International Data Transfers

 

If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India. By using our services, you consent to the transfer of your information to India and the application of Indian law.

 

### 10. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.

 

### 11. Contact Us

 

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us. We are committed to resolving any issues you may have promptly and efficiently.